How to Reduce ServiceNow Technical Debt
Techstrong TV Interviews
•
18m
DynaSoftware CEO Ron Browning joins Mike Vizard to discuss why ServiceNow technical debt often starts when legacy workflows, poor configurations and rushed designs are carried into the platform. They explore how custom development, environment drift and weak governance can make upgrades harder while increasing long-term maintenance costs. Browning explains why teams should favor configuration over unnecessary customization, strengthen review processes and master the fundamentals before expanding ServiceNow across the enterprise.
Up Next in Techstrong TV Interviews
-
AI Vulnerability Discovery and the Op...
HeroDevs CEO Aaron Mitchell joins Mike Vizard to discuss how Claude Mythos Preview and other AI tools are accelerating vulnerability discovery across open source software. They examine why the resulting CVE surge is putting new pressure on maintainers, security teams and enterprises that depend o...
-
Why Agentic AI Success Depends on Dat...
eClerx head of global technology Sanjay Kukreja joins Mike Vizard to discuss why many agentic AI challenges are rooted less in models and more in data governance, process debt and weak controls. They examine why pilots can look successful on limited data sets but fail when moved into production e...
-
How AI is Changing Vulnerability Mana...
Everybody is kind of freaking out about AI autonomously discovering zero-day vulnerabilities, but the reality is that the bad guys are already using these tools to shrink our patch windows to near zero. Barracuda Networks CISO Arve Kjoelen explains that while we're going to see a massive short-te...
