Why AI Agents Are the Ultimate Identity Challenge
Techstrong TV Interviews
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17-Mar-2026
The era of the "digital human" is officially here, and it’s rewriting the rules of enterprise security. John Aisien, Senior Vice President of Central Product Management at ServiceNow, explains how their recent acquisition of Veza catapults the ITSM giant into the access intelligence game, allowing them to govern the chaotic new frontier of "agentic" workloads that demand their own dynamic identities and ephemeral permissions. As auditors begin demanding tamper-proof evidence of AI access controls, organizations must evolve beyond lazy provisioning and embrace a strategy of collective defense before these autonomous agents become the attack vector of choice for the dark web.
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