Alan, Mike, Mitch, Jon and special guest Hope Lynch dive into a study that finds there haven't been any significant DevOps productivity gains from investments in generative artificial intelligence (AI).

Then, the gang turns its attention to the AI agent strategy being adopted by Salesforce with a little help from NVIDIA. Finally, they discuss the degree to which the divide between DevOps and IT service management (ITSM) teams needs to be bridged.