Recent advances in AI for IT have shown the huge potential for changing the way that we do work. However, AI can’t replace everyone in the workforce. In this episode, Tom Hollingsworth is joined by Rita Younger, Josh Warcop, and Rob Coote as they look at how the hype surrounding AI must inevitably be reconciled with the reality of real people doing work. They discuss the way that AI is judged for its mistakes versus a human as well as how marketing is pushing software as the solution to all our staffing ills.