The industry has embraced AI for every possible problem. Operations will eventually embrace it as well but questions remain about how it will be implemented. In this episode, Tom Hollingsworth sits down with Pete Welcher, Rita Younger, and Jonathan Davis to discuss the issues that remain with implementing AI into an operations workflow. They discuss licensing and procurement, the need for institutional knowledge, and how this will all work in a multivendor world. They wrap up with some guidance about how to approach your next big AIOps project.