"Agentic Business Transformation" with Bryan Goode from Microsoft & Mitch Ashley
Microsoft Video Series
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24m
Agentic Business Applications represent a strategic shift from traditional systems of record (like CRM and ERP) to systems of action where AI agents proactively drive outcomes, automate decisions, and deliver real-time insights. Powered by Microsoft Dynamics 365, Copilot Studio, and Power Platform, these applications embed intelligence directly into business processes, enabling organizations to act on data rather than just store it. Leaders must ask: Are we just using AI tools, or are we redesigning our business to leverage agents that drive outcomes? The shift to agentic business applications demands more than technology, it requires a rethinking of roles, data foundations, and operational strategy.
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